We recognize that collaboration is key to a successful experience at Tuckahoe Union-Free School District. Should families have questions or concerns regarding their experience, we encourage following the established chain of command to facilitate a swift resolution. We are committed to supporting you and your family, and you can anticipate a timely response to your inquiries.

Athletics

• First step: Coach; if not resolved
• Second step: Athletic Director, Mr. Andrew Colasuonno (ColasuonnoA@tuckahoeschools.org); if not resolved
• Third step: Superintendent, Mr. Benjamin Roberts (RobertsB@tuckahoeschools.org)

Discipline

• Refer to Code of Conduct
• First step: Classroom teacher; if not resolved
• Second step: Building Principal if not resolved
• Third step: Superintendent, Mr. Benjamin Roberts (RobertsB@tuckahoeschools.org)

Safety & Security

• First Step: Building Principal; if not resolved
• Second Step: Superintendent, Mr. Benjamin Roberts RobertsB@tuckahoeschools.org)

Classroom Issues Involving Student or Instruction and Curriculum

• First step: Classroom teacher; if not resolved
• Second step: Building Principal; if not resolved
• Third step: Director of Curriculum, Instruction, and Technology; if not resolved
• Fourth step: Superintendent, Mr. Benjamin Roberts RobertsB@tuckahoeschools.org)

Special Education/Student Support Services

• First Step: Special Education Teacher; if not resolved
• Second Step: Building Principal; if not resolved
• Third Step: Interim Director of Special Education and Student Services, Ms. Zizette Deutsch (DeutschZ@tuckahoeschools.org); if not resolved
• Fourth Step: Superintendent, Mr. Benjamin Roberts(RobertsB@tuckahoeschools.org )

Parent Portal

• First step: Main Office staff; if not resolved
• Second step: Director of Curriculum, Instruction, and Technology

Clubs and Activities

• First step: Activity Advisor; if not resolved
• Second step: Building Principal; if not resolved
• Third step: Superintendent, Mr. Benjamin Roberts (RobertsB@tuckahoeschools.org)

Communications: Social Media, Website Concerns

• First step: Director of Curriculum, Instruction, and Technology; if not resolved
• Second step: Superintendent, Mr. Benjamin Roberts (RobertsB@tuckahoeschools.org)

Budget Questions

• First step: District Treasurer, Ms. Beata Grabowski (GrabowskiB@tuckahoeschools.org); if not resolved
• Second step: Business Manager, Ms. Faith Sparks (SparksF@tuckahoeschools.org); if not resolved
• Third step: Superintendent, Mr. Benjamin Roberts (RobertsB@tuckahoeschools.org)

Building and Facilities Use

• First step: District Registrar, Karen Barros (BarrosK@tuckahoeschools.org); if not resolved
• Second step: Business Manager, Ms. Faith Sparks (SparksF@tuckahoeschools.org); if not resolved
• Third step: Superintendent, Mr. Benjamin Roberts (RobertsB@tuckahoeschools.org)

Employment

• First step: HR Clerk, Ms. Jannet Porras (PorrasJ@tuckahoeschools.org)
• Second step: Superintendent, Mr. Benjamin Roberts (RobertsB@tuckahoeschools.org)

Food and Nutrition

• First step: Building Cafeteria Manager, Ms. Kiana Whitehead (whitehead-kiana@aramark.com); if not resolved
• Second step: Building Principal; if not resolved
• Third step: Business Manager, Ms. Faith Sparks (SparksF@tuckahoeschools.org); if not resolved
• Fourth step: Superintendent, Mr. Benjamin Roberts (RobertsB@tuckahoeschools.org)

Medical Concerns

• First step: School nurse; if not resolved
• Second step: Building Principal; if not resolved
• Third step: Interim Director of Special Education and Student Services, Ms. Zizette Deutsch (DeutschZ@tuckahoeschools.org); if not resolved
• Fourth step: Superintendent,  Mr. Benjamin Roberts(RobertsB@tuckahoeschools.org)

Board of Education

• First step: District Clerk, Ms. Robyn Dunn (DunnR@tuckahoeschools.org); if not resolved
• Second step: Board of Education President, Ms. Allison Halloran (HalloranA@tuckahoeschools.org)

Register Students

• First Step: District Registrar, Karen Barros (BarrosK@tuckahoeschools.org); if not resolved
• Second Step: Business Manager, Ms. Faith Sparks (SparksF@tuckahoeschools.org); if not resolved
• Third Step: Superintendent, Mr. Benjamin Roberts (RobertsB@tuckahoeschools.org)

Transportation

• First Step: Bus Driver/Bus Monitor; if not resolved
• Second Step: Building Principal; if not resolved
• Third Step: Business Manager, Ms. Faith Sparks (SparksF@tuckahoeschools.org); if not resolved
• Fourth Step: Superintendent, Mr. Benjamin Roberts (RobertsB@tuckahoeschools.org)